Registry Help & Support
Registry Help & Support
Browse our popular topics to learn more about the Registry and find answers to frequently asked questions
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Topic of Inquiry
Registration and Account Management
Municipal Hazardous or Special Waste
Waste Electrical and Electronic Equipment
Am I a tire collector?
Am I a tire hauler?
Am I a tire processor?
Am I a tire producer?
Am I a tire retreader?
Am I allowed to charge tire handling fees?
Are there any promotion and education requirements for tire producers under the Tires Regulation?
Are there costs associated with PROs?
As a producer, do I need a PRO to meet my collection and recycling targets?
Can a collection site accept more than 10 tires from one person in a single day?
Can a PRO report on behalf of service providers?
Can I use the supply data I’ve already submitted to Ontario Tire Stewardship?
Can I work with multiple PROs?
Can municipalities charge residents or consumers a fee for collecting tires (e.g. curbside pickup)?
Can municipalities continue to operate tire collection sites in 2019?
Do I have to pay fees to the Authority?
Do I have to register with the Authority?
Do I need an audit report for tires that were exempt under the Ontario Tire Stewardship program?
Do I need to provide an audit report with my supply information?
Do municipalities have to register with RPRA?
How are collection and resource recovery targets determined?
How can municipalities ensure their tires are picked up?
How do I become a PRO?
How do I confirm which brands to include in my Declaration of Brands?
How do I find a PRO?
How do I register with the Authority?
How does tire collection happen in unorganized territories?
How is the Registry ensuring my information is secure?
How will the Authority monitor a producer’s performance against the Tires Regulation?
How will tire recycling change under the new Tires Regulation
I am a municipality and I do not want to be a tire collector. Can I bring tires dropped off by residents to a registered collector?
I am a retailer. What does the Tires Regulation mean for me?
I don't know where my tires are retailed. What do I do?
I have questions about my Environmental Compliance Approval for tires. Where can I get more information?
I service my own fleet of vehicles, Am I a tire collector?
I'm a collector. Who will pick up my tires?
I'm a Producer. How do I set up my tire collection and tire management network?
If a municipality hires a private company to operate their collection site, does the private company have to register and report that site?
If a producer meets its targets early, can it stop collecting and processing used tires?
If I don’t register my collection site with the Authority, how will my site be added to the Find a Collection Site map?
Is a PRO required to make me part of their collection system?
Is RPRA replacing Ontario Tire Stewardship?
Public Complaints Policy
Registry Procedure - Audit
Registry Procedure - Weight Conversion Factors (Tires)